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Privacy Policy

PRIVACY POLICY

Effective Date: September 10, 2026
Last Updated: September 10, 2026

Cirque Mirage, LLC, doing business as CirqueVana™ (“CirqueVana,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information when you visit CirqueVana.com, communicate with us, request a quote, book entertainment services, subscribe to communications, or otherwise interact with CirqueVana.

The specific information we collect and the ways we use it may vary depending on how you interact with us and which website features, technologies, and services are enabled from time to time.

1. INFORMATION WE MAY COLLECT

Depending on your interaction with CirqueVana, we may collect the following categories of information:

Contact Information

This may include:

  • Name

  • Email address

  • Telephone number

  • Company or organization name

  • Mailing or billing address

  • Other contact information you voluntarily provide

Event and Booking Information

When you request information, obtain a quote, or book our services, we may collect information such as:

  • Event date

  • Event type

  • Venue name and address

  • Event location

  • Event start and end times

  • Guest count

  • Entertainment preferences

  • Requested performers, acts, or equipment

  • Theme, colors, attire, or creative preferences

  • Budget information

  • Production, venue, rigging, or technical requirements

  • Event schedules

  • Special requests

  • Information contained in messages, forms, contracts, or other communications

Please avoid providing sensitive personal information in open-text fields unless it is reasonably necessary for us to provide the requested service.

Transaction and Payment Information

If you purchase or book services, we may collect or receive information related to:

  • Transaction amounts

  • Invoices

  • Deposits and balances

  • Payment status

  • Billing information

  • Refunds

  • Transaction history

Payments may be processed through third-party payment processors. Depending on the payment method used, the payment provider may collect financial information such as payment-card or bank-account information directly.

CirqueVana may not receive or store complete payment-card or banking credentials when those details are processed directly by a third-party payment provider.

Communications

We may collect information contained in communications between you and CirqueVana, including communications through:

  • Email

  • Telephone

  • Text message

  • Website forms

  • Social media

  • Booking platforms

  • Customer-service systems

  • Other electronic communication services

Device, Internet, and Website Usage Information

When you use our website, we or service providers acting on our behalf may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Links clicked

  • Approximate geographic location derived from an IP address

  • Date and time of visits

  • Website interactions

  • Session information

  • Cookie identifiers

  • Advertising or device identifiers

  • Other technical or usage information

Information From Other Sources

We may receive information from third parties, including:

  • Booking and event-planning platforms

  • Social-media platforms

  • Advertising and marketing providers

  • Venues and event planners

  • Clients and representatives

  • Payment processors

  • Business partners

  • Performers and contractors

  • Publicly available sources

  • Other service providers

2. HOW WE MAY USE INFORMATION

We may use personal information as reasonably necessary to:

  • Respond to inquiries and quote requests

  • Determine performer, act, or equipment availability

  • Prepare proposals and estimates

  • Process bookings and transactions

  • Create and administer contracts

  • Communicate regarding events and services

  • Coordinate performers, contractors, venues, and event professionals

  • Provide requested entertainment and event services

  • Process invoices and payments

  • Provide customer support

  • Maintain business and transaction records

  • Operate, maintain, secure, and improve our website

  • Understand website usage and performance

  • Prevent fraud, misuse, and security incidents

  • Conduct analytics

  • Advertise or market our services where permitted

  • Send promotional communications where permitted

  • Maintain mailing lists and customer relationships

  • Protect our legal rights and property

  • Resolve disputes

  • Enforce contracts and policies

  • Comply with applicable legal, tax, insurance, regulatory, and recordkeeping requirements

  • Carry out other purposes disclosed when information is collected

  • Carry out purposes reasonably necessary and compatible with the circumstances in which the information was collected

We seek to collect and use personal information that is reasonably necessary and proportionate to the purposes for which it is collected.

3. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, tags, scripts, local storage, software development tools, and similar technologies.

Depending on the technologies enabled on our website from time to time, these technologies may be used for:

Essential Functions: Security, website functionality, navigation, fraud prevention, and other features necessary for the website to operate.

Preferences and Functionality: Remembering selections or settings and improving website functionality.

Analytics and Performance: Understanding how visitors use our website, measuring traffic, diagnosing problems, and improving performance.

Advertising and Marketing: Measuring marketing campaigns, understanding interactions with advertisements, creating audiences, or delivering advertising where permitted by law.

Some technologies may be provided by third parties. These providers may receive information about your device or interaction with our website subject to their own privacy practices and our configuration of their services.

The particular cookies and technologies used by our website may change as our website and business services evolve.

Where required by applicable law, we may provide mechanisms that allow visitors to manage certain cookie or tracking preferences.

Browser settings may also allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

4. ANALYTICS AND ADVERTISING

We may use third-party technology providers to measure website performance, analyze visitor interactions, evaluate advertising effectiveness, and market CirqueVana services.

Depending on the services enabled, these providers may process information such as cookie identifiers, IP addresses, device information, browsing activity, interactions with our website, or advertising information.

We may add, remove, or change analytics and advertising providers as our business evolves.

Where applicable law provides a right to opt out of certain advertising-related disclosures or sharing, we will honor that right as required by law.

5. HOW WE MAY DISCLOSE INFORMATION

We may disclose personal information when reasonably necessary to operate our business and provide our services.

Recipients may include:

  • Website hosting and technology providers

  • Cloud-storage providers

  • Email and communication providers

  • Payment processors

  • Accounting and invoicing providers

  • Electronic-signature providers

  • Customer-management systems

  • Analytics providers

  • Advertising and marketing providers

  • Event venues

  • Event planners and production professionals

  • Performers and independent contractors

  • Equipment providers

  • Insurance providers

  • Professional advisers

  • Attorneys and accountants

  • Government authorities when legally required

  • Other service providers necessary to fulfill a requested service

We may provide performers, contractors, venues, or production professionals with information reasonably necessary to coordinate an event, such as event location, schedule, venue requirements, contact information, and production details.

We may also disclose information when reasonably necessary to comply with law, respond to lawful legal process, protect safety, investigate fraud or misconduct, enforce agreements, or protect CirqueVana's rights or property.

If CirqueVana is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

6. SALE AND SHARING OF PERSONAL INFORMATION

CirqueVana does not sell personal information for money in the ordinary meaning of the word “sell.”

However, certain U.S. privacy laws define “sale” or “sharing” more broadly and may treat some disclosures involving advertising, analytics, cookies, or similar technologies as a sale or sharing even when no money is exchanged.

Depending on the technologies enabled on our website, information such as online identifiers, device information, or internet activity may be disclosed to analytics or advertising providers.

If our activities constitute a “sale,” “sharing,” or targeted-advertising disclosure under an applicable privacy law, eligible consumers may exercise the applicable opt-out rights provided by that law.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

7. GLOBAL PRIVACY CONTROL AND OPT-OUT PREFERENCE SIGNALS

Certain browsers and browser extensions allow users to transmit privacy preference signals, such as Global Privacy Control (GPC).

Where we are legally required to recognize a qualifying opt-out preference signal, we will process that signal as required by applicable law.

Because privacy signals and legal requirements continue to evolve, our response to particular browser signals may depend on the signal, our website configuration, and applicable law.

8. DO NOT TRACK DISCLOSURE

Some web browsers transmit “Do Not Track” signals.

There is not a single universally accepted industry standard governing all Do Not Track signals. Accordingly, our website may not respond to traditional Do Not Track signals in all circumstances.

However, we will recognize legally required opt-out preference signals, such as qualifying Global Privacy Control signals, when applicable.

Third-party services operating through our website may collect information about your online activities over time and across different websites or online services depending on the technologies enabled.

9. SENSITIVE PERSONAL INFORMATION

We do not intentionally request sensitive personal information unless reasonably necessary for a legitimate business purpose.

Depending on the services requested or information voluntarily provided, we may receive information that could qualify as sensitive personal information under applicable law.

We will use such information only for reasonably necessary business purposes, to provide requested services, to comply with law, or for another purpose permitted by applicable law.

Where applicable law provides a right to limit certain uses or disclosures of sensitive personal information, we will honor that right when required.

10. EMAIL AND MARKETING COMMUNICATIONS

If you subscribe to our mailing list, request information, interact with our business, or otherwise provide your contact information, we may send communications regarding CirqueVana and our services where permitted by law.

Marketing emails will include an appropriate method for unsubscribing where required.

You may unsubscribe from marketing emails using the unsubscribe mechanism contained in the communication or by contacting us.

Unsubscribing from marketing communications will not necessarily prevent us from sending transactional, administrative, contractual, safety-related, or other non-marketing communications regarding an existing inquiry, booking, transaction, or business relationship.

11. TEXT MESSAGES

If you provide a mobile telephone number, we may use that number to communicate with you regarding inquiries, quotes, bookings, event coordination, customer service, or other communications reasonably related to your interaction with CirqueVana.

Where consent is required before sending promotional or automated marketing text messages, we will seek the required consent.

Consent to receive marketing text messages is not a condition of purchasing CirqueVana services where prohibited by law.

Message and data rates may apply.

You may opt out of promotional text communications as provided in the applicable message or by contacting us.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, complying with legal, accounting, tax, insurance, contractual, and regulatory requirements, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the category of information and the reason it was collected.

When determining an appropriate retention period, we may consider:

  • The nature and sensitivity of the information

  • The purpose for which it was collected

  • The duration of our relationship with the individual

  • Contractual obligations

  • Applicable statutes of limitation

  • Tax and accounting requirements

  • Insurance requirements

  • Legal and regulatory requirements

  • Fraud prevention and security needs

Information may be deleted, anonymized, or securely retained when it is no longer reasonably necessary, subject to applicable legal requirements.

13. INFORMATION SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You should use reasonable care when transmitting personal information electronically.

14. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you

  • Request information regarding categories of personal information collected

  • Request information about sources and purposes of collection

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to exceptions

  • Obtain a portable copy of certain information where applicable

  • Opt out of certain sales or sharing of personal information

  • Opt out of certain targeted advertising

  • Limit certain uses or disclosures of sensitive personal information where applicable

  • Withdraw consent where processing is based on consent and withdrawal is legally available

  • Appeal certain decisions regarding a privacy request where required

  • Exercise privacy rights without unlawful discrimination or retaliation

These rights are not absolute and may be subject to exceptions under applicable law.

15. HOW TO EXERCISE YOUR PRIVACY RIGHTS

You may submit a privacy request by contacting CirqueVana using the contact information provided at the end of this Privacy Policy.

Please include sufficient information for us to understand your request.

We may need to verify your identity before processing certain requests. Verification may require us to match information you provide with information already maintained in our records or request additional information reasonably necessary to verify the request.

We will use information submitted for verification only as reasonably necessary to verify and process the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence that the agent has authority to act for you and may separately verify your identity.

We will respond within the timeframe required by applicable law.

16. CALIFORNIA PRIVACY DISCLOSURES

California residents may have additional rights under California privacy laws, including the California Consumer Privacy Act, as amended (“CCPA”), when those laws apply to CirqueVana or the particular processing activity.

During the preceding 12 months, depending on interactions with our business and technologies enabled, we may have collected categories of personal information including:

  • Identifiers

  • Customer-record information

  • Commercial information

  • Internet or other electronic network activity

  • Approximate geolocation information

  • Professional or employment-related information when voluntarily provided in a business context

  • Audio, electronic, visual, or similar information when voluntarily provided or created through communications

  • Inferences derived from other information where applicable

  • Sensitive personal information when voluntarily provided or reasonably necessary for a permitted business purpose

We may obtain this information directly from consumers, automatically through website technologies, from service providers, from booking or social platforms, from clients or representatives, from business partners, or from publicly available sources.

We may use these categories for the business and commercial purposes described throughout this Privacy Policy.

We may disclose relevant categories to the categories of recipients described in How We May Disclose Information.

California residents may have rights to know, access, correct, delete, opt out of qualifying sale or sharing, limit certain uses or disclosures of sensitive personal information, and receive equal service and treatment when exercising their rights, subject to applicable law.

If CirqueVana is legally required to provide a specific “Do Not Sell or Share My Personal Information,” “Your Privacy Choices,” or similar mechanism, we will provide the applicable mechanism and honor qualifying opt-out preference signals as required by law.

17. OTHER U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under their state's comprehensive privacy laws.

Where such a law applies to CirqueVana or a particular processing activity, we will honor eligible requests in accordance with applicable law.

Because state privacy laws and their applicability requirements differ, the rights available to you may depend on your state of residence, the nature of the information involved, and whether the applicable law covers CirqueVana.

Nothing in this Privacy Policy is intended to restrict a privacy right provided to you by applicable law.

18. CHILDREN'S PRIVACY

CirqueVana's website and commercial entertainment-booking services are not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without legally required parental consent.

If we learn that personal information has been collected online from a child in violation of applicable law, we will take reasonable steps to delete or otherwise appropriately handle that information.

Parents or legal guardians who believe a child has provided personal information to us may contact us using the information below.

19. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social-media platforms, booking services, payment services, or other external services.

CirqueVana does not control the privacy practices of independent third parties. Their collection and use of information are governed by their respective privacy policies and terms.

We encourage you to review the privacy practices of third-party services before providing information to them.

20. SOCIAL MEDIA

CirqueVana may maintain profiles or content on third-party social-media platforms.

When you interact with CirqueVana through a social-media service, the platform may collect or process information according to its own privacy practices.

Information you choose to make public through social media may be visible to other users.

21. INTERNATIONAL VISITORS

CirqueVana is based in the United States and primarily provides services within the United States.

If you access our website from outside the United States, information may be processed or stored in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those locations may differ from those in your jurisdiction.

Where applicable law imposes specific requirements regarding international transfers or processing, we will comply with those requirements to the extent they apply to our activities.

22. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our website, technologies, business practices, services, or applicable law.

When we update this Privacy Policy, we will revise the Last Updated date displayed at the top.

If required by applicable law, we may provide additional notice or obtain consent before materially changing how previously collected personal information is used.

We encourage visitors to review this Privacy Policy periodically.

23. CONTACT US

Cirque Mirage, LLC d/b/a CirqueVana™
Website: CirqueVana.com
Privacy Requests: Please use our website Contact Form and include “Privacy Request” in your message.

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